Careers

**At Rhapsody, we connect creativity with technology to deliver powerful content and design for some of the world’s most recognised brands. With offices across London, Madrid, Warsaw, and beyond, we’re a global creative production agency working at the intersection of branding, digital experiences, content production, and design. We pride ourselves on a culture of innovation, craft, and collaboration, always pushing ideas forward and delivering work that makes an impact.**

**The Role**

We are looking for an experienced **Creative Lead** to join our growing Warsaw team. This is a hands-on creative role for someone who thrives on taking projects from concept to execution. You’ll work closely with the Creative Director, account teams, and clients, shaping bold ideas and delivering outstanding design solutions across branding, digital, and campaign activations.

As a Creative Lead at Rhapsody, you’ll be both a conceptual thinker and a craft-driven maker, able to inspire with ideas and lead with execution.

**Responsibilities:**
- Lead conceptualisation of creative ideas, campaigns, and brand identities.
- Presenting and confidently defending creative concepts and strategies to internal stakeholders, senior leadership, or clients.
- Lead, mentor, and inspire the creative team (designers, copywriters, content creators) to deliver their best work.
- Oversee project delivery, manage creative workflows, timelines, and budgets to ensure on-time, high-quality completion.
- Working closely with other departments, to ensure cohesive project execution and strategic alignment.
- Develop and roll out brand systems across digital and print touchpoints.
- Provide art direction on photoshoots, video content, and digital campaigns.
- Collaborate directly with clients, confidently presenting and defending ideas.
- Translate briefs into compelling visual narratives and experiences.
- Contribute to motion and video editing workflows, enhancing campaigns with dynamic content.
- Stay up to date with design, digital, and cultural trends to keep our creative output fresh (including AI creative technology).


**Requirements:**
- 5+ years’ experience as a Designer, with a strong portfolio across branding, digital, and campaign work.
- Proven ability to take projects from concept through to production.
- Strong knowledge of branding, typography, layout, and visual systems.
- Digital-first mindset, with experience in designing for websites, social, and multi-channel campaigns.
- Working knowledge of video editing and motion design tools (Adobe Premiere Pro, After Effects, or similar).
- Excellent client-facing skills, confident in presenting, taking feedback, and shaping creative discussions.
- Ability to lead projects independently while collaborating with wider teams (creative, strategy, production).
- Fluent in English (spoken and written); Polish language a plus.


**What We Offer:**
- The chance to work with global brands and ambitious clients across multiple industries.
- A creative, collaborative culture where ideas are celebrated.
- Competitive salary and benefits package.
- Hybrid working model with flexibility.
- Career growth opportunities within a global agency.


_We would like to thank all candidates for their interest in working at Rhapsody. Due to the large number of applications, we will only be able to contact selected individuals. Thank you for your understanding._

_We will not accept unsolicited CVs or approaches via recruitment agencies._


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Creative Lead

**At Rhapsody, we connect creativity with technology to deliver powerful content and design for some of the world’s most recognised brands. With offices across London, Madrid, Warsaw, and beyond, we’re a global creative production agency working at the intersection of branding, digital experiences, content production, and design. We pride ourselves on a culture of innovation, craft, and collaboration, always pushing ideas forward and delivering work that makes an impact.**

**The Role**

We are looking for an experienced Senior Designer to join our growing Warsaw team. This is a hands-on creative role for someone who thrives on taking projects from concept to execution. You’ll work closely with the Creative Director, account teams, and clients, shaping bold ideas and delivering outstanding design solutions across branding, digital, and campaign activations.

As a Senior Designer at Rhapsody, you’ll be both a conceptual thinker and a craft-driven maker, able to inspire with ideas and lead with execution.


**Responsibilities:**
- Lead conceptualisation of creative ideas, campaigns, and brand identities.
- Develop and roll out brand systems across digital and print touchpoints.
- Provide art direction on photoshoots, video content, and digital campaigns.
- Collaborate directly with clients, confidently presenting and defending ideas.
- Translate briefs into compelling visual narratives and experiences.
- Contribute to motion and video editing workflows, enhancing campaigns with dynamic content.
- Support and mentor midweight and junior designers within the team.
- Stay up to date with design, digital, and cultural trends to keep our creative output fresh (including AI creative technology).


**Requirements:**
- 5+ years’ experience as a Designer, with a strong portfolio across branding, digital, and campaign work.
- Proven ability to take projects from concept through to production.
- Strong knowledge of branding, typography, layout, and visual systems.
- Digital-first mindset, with experience in designing for websites, social, and multi-channel campaigns.
- Working knowledge of video editing and motion design tools (Adobe Premiere Pro, After Effects, or similar).
- Excellent client-facing skills, confident in presenting, taking feedback, and shaping creative discussions.
- Ability to lead projects independently while collaborating with wider teams (creative, strategy, production).
- Fluent in English (spoken and written); Polish language a plus.


**What We Offer:**
- The chance to work with global brands and ambitious clients across multiple industries.
- A creative, collaborative culture where ideas are celebrated.
- Competitive salary and benefits package.
- Opportunity to work remotely or stationary in a Warsaw office located right next to the Politechnika metro station.
- Friendly working atmosphere in a close-knit team and no dress code.


_We would like to thank all candidates for their interest in working at Rhapsody. Due to the large number of applications, we will only be able to contact selected individuals. Thank you for your understanding._

_We will not accept unsolicited CVs or approaches via recruitment agencies._


Senior Designer

**At Rhapsody, we connect creativity with technology to deliver powerful content and design for some of the world’s most recognised brands. With offices across London, Madrid, Warsaw, and beyond, we’re a global creative production agency working at the intersection of branding, digital experiences, content production, and design. We pride ourselves on a culture of innovation, craft, and collaboration, always pushing ideas forward and delivering work that makes an impact.**

#### **The Role**

We’re looking for a **Digital Operations Manager** who can balance the big picture with hands-on delivery. Someone who thrives on structure and efficiency but isn’t afraid to dive into project management when needed.

You’ll be responsible for ensuring that all digital projects are delivered **on time, on budget, and to scope** — and you’ll step in to directly manage projects when required.
This is a hybrid role that combines **agency operations, delivery leadership, and project management**. You’ll be the operational heartbeat of the agency — keeping delivery pipelines running smoothly, managing resources, and ensuring commercial discipline across all work.


#### **Key Responsibilities**

**Delivery & Project Management**

- Oversee and support the delivery of all digital projects (websites, apps).
- Personally manage selected projects end-to-end — from scoping and planning through to QA and launch.
- Manage the Design Sprint process and implementation within the overall delivery framework.
- Create and maintain detailed project plans, schedules, and milestone tracking.
- Coordinate internal teams (design, development, QA) and manage external freelancers as needed.
- Lead client communications for projects under your direct management — managing expectations, timelines, and deliverables.
- Anticipate risks, resolve blockers, and ensure smooth project execution.

**Operations & Process**
- Build and refine the agency’s delivery frameworks — estimation, resourcing, QA, deployment.
- Standardise documentation: briefs, SOWs, timelines, and change control processes.
- Introduce delivery metrics and dashboards to track performance (on-time delivery, utilisation, margin).
- Champion continuous improvement in how the team plans, executes, and learns from projects.
- Have a understanding on sprint and agile methodology

**Resourcing & Capacity**
- Maintain the master resourcing plan — ensuring the right people are on the right projects at the right time.
- Forecast future demand and plan freelancer or partner requirements accordingly.
- Track utilisation and ensure workloads are balanced and sustainable.
- Identify delivery bottlenecks early and adjust resources proactively.

**Financial & Commercial Control**
- Track project budgets, monitor burn rates, and report against forecasts.
- Ensure projects are delivered profitably and within scope.
- Support leadership with delivery-based financial reporting and forecasting.
- Flag overservicing, scope creep, and margin erosion early — and take corrective action.

**Client & Stakeholder Management**
- Partner with leadership and client services to support pre-sales and scoping, ensuring Statements of Work (SOWs) are realistic, profitable, and operationally sound before contracts are signed.
- Act as the operational point of contact for clients across live projects.
- Translate business objectives and creative ideas into structured, actionable delivery plans.
- Communicate clearly and consistently — ensuring transparency on progress, risks, and next steps.
- Support client satisfaction through delivery excellence and reliability.
____________
**Requirements:**
- 5+ years of experience managing digital projects or delivery in an agency, studio, or tech environment.
- Proven track record delivering complex web or mobile app projects end-to-end.
- Strong commercial awareness — confident managing budgets and monitoring project profitability.
- Experience managing resources across multiple projects simultaneously.
- Hands-on ability with delivery tools (JIRA/ Confluence) and with sprint methodology
- Excellent communication and stakeholder management skills.
- Highly organised, calm under pressure, and relentless about deadlines and quality.
- Fluent in English (spoken and written); Polish language a plus.

**Nice to Have**
- Experience in a small or growing agency environment.
- Familiarity with agile or hybrid delivery frameworks.
- Understanding of technical delivery: APIs, CMS, hosting, CI/CD, QA.
- Experience producing or managing creative deliverables (UX/UI, content, design systems).
____
**What We Offer:**
- A pivotal role shaping how the agency delivers digital work.
- The autonomy to refine tools, workflows, and processes.
- Exposure to a wide variety of creative and technical projects.
- Hybrid working and flexible hours.

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_We would like to thank all candidates for their interest in working at Rhapsody. Due to the large number of applications, we will only be able to contact selected individuals. Thank you for your understanding._

_We will not accept unsolicited CVs or approaches via recruitment agencies._


Digital Operations Manager

Head of UX/UI

James Willard

Jamie Bitmead

Head of Creative Services (UK)

Alejandra Romero 

I head up Digital Operations for the Digital Team at Rhapsody

Head of Digital Operations

Kern Jones

Senior Account Manager

Jason Grange

Business Development Consultant

Tim Ashe

Senior Creative Retoucher

Anthony McDonald

Head of Premedia Operations

Colin Mason

Systems Manager

Zoran Kristic

Financial Controller

Kate Todd

John Blackie

Jeff Isbell

Head of Production Spain

Sergio Sanchez

Manuel Parra

Head of Operations Spain

Sergio Prado

Head of Production

Francisco Fernandez

Project Leader

Ela Łucka

Team/Project Leader

Edyta Chatys

Tomasz Igla

Agata Stańczak

Team/Project leader

Magdalena Domalewska

Client Success Manager

Agnieszka Wieczorkowska

Lead Designer

Agata Wilczyńska-Kovács

Senior Team/Project Leader

Jolanta Smorąg

Project Manager

Katarzyna Burdziuk

Office Coordinator

Katarzyna Karpiuk

Mid-level Designer

Anna Paściak

Marcel Nieslony

Junior IT Support Specialist

Jakub Koc

Kamil Baczyński

DTP Operator

Konrad Bloński

Graphic Designer

Małgorzata Sekuła

Marta Plichta

Sales Coordinator

Malgorzata Gremplewska

Quality Assurance Specialist

Marta Miraszewska

Szymon Blonski

Senior Project Manager

Ricardo Neves

Administration & Quality Deputy Manager

Leszek Krzyżanowski

Head of Video

Andrzej Adach

Dominika Cygan

Marek Oświecimski

Production Deputy Manager

Darek Pudo

Head of Design

Adam Pietrzyk

Process Manager

Andrzej Dobrowolski

Business Development Manager

Marcin Gniatczyk

Senior Graphic Designer

Marlena Jabłońska

Anna Tomasik

Magdalena Kotwica

Izabela Sobowiec

Weronika Haziak

Jana Kulmatycka

Aleksandra Kozak

Anna Kozelska

Team Leader

Marcin Świeboda

Senior Software Developer

Branimir Ilic

Front-end developer

Luka Gligorevic

Senior Front-end developer

Miroslav Lukic

Vedran Djokic

Digital Technical Lead

Branko Krstic

Milos Stojanovic

Group CEO

Andy Berg

Chief Technical Officer

Darren Ayles

Group Client Services Director

Lloyd Hayzer

Group Operations Director

Iza Kuczyńska

Group Chief Operations Officer/Managing Director UK

Dave Bibby

Head of Solutions

Hanna Lebiecka

Photo & Video Production Lead

Karol Krzanowski

Group Sales Director

Jon Hearnden

Business Development Director

Phil Barlow

New Business Development Director

Chad Gomez

Chief Strategy Officer

Ramesh Patel

Head of Marketing Operations & Strategy

Bobbie Smith

Vice President of Artificial Intelligence

Alexander Woellwarth

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